Privacy, Website and Cookies Policy
1. In summary
1.1 Your privacy is very important to us. We will never misuse or sell your data to anyone. We ensure any data we hold is stored securely. We use cookies to improve your experience on our Website.
2. Who we are
2.1 la Concordia Personal Travel Planning LLP (“la Concordia”), is a company registered in England at: 11 Wolseley Place, Manchester, M20 3LR. Registered number: OC374977.
2.2 la Concordia’s business is one of making arrangements, on behalf of clients in their name, to include, but not limited to, booking air flights, making hotel reservations, organising airport transfers, arranging car hire and booking at destination tours (“Travel Arrangements”).
2.3 la Concordia owns or is lawfully entitled to ALL of the copyright of its Website which can be found at: www.la-concordia.co.uk
3. Full statement
3.1 This privacy policy sets out how la Concordia uses and protects any information that you give us when you use this Website.
3.2 la Concordia is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using our services or our Website, then you can be assured that it will only be used in accordance with this privacy statement.
4. Data security
4.1 We will collect and store information about you, which will be given to us by you as part of our initial discussions and at any other time whilst we are making Travel Arrangements for you.
4.2 Data security is of the utmost importance to us and we are committed to ensuring information we collect from you is secure. In order to prevent unauthorised access or disclosure, we have put in place physical, electronic and managerial procedures to safeguard and secure the information we collect online and offline.
4.3 In order for us to make Travel Arrangements on your behalf we may need to disclose certain information (e.g. passport details, date of birth, nationality, credit card details etc.) to Third Party Providers in respect of booking flights, hotels, tours etc. In addition please note that we are required to pass on your mobile and email details to many airlines in case they need to contact you prior to travel. As part of this process, we may need to transfer your personal information outside the European Economic Area.
4.4 In addition to making Travel Arrangements, we may use your information for the following purposes:
4.4.1 To provide you with information relating to our products or services.
4.4.2 To provide information on other products and services which we feel may be of interest to you.
4.4.3 To notify you about any changes to our Website that may affect our service.
4.5 We will disclose your personal information where we are required by law, court order or government agency to do so.
4.6 We do not sell, trade or give away any of your personal information. We respect the confidentiality of your personal data.
5. Cookies
5.1 We use cookies on our Website. Cookies are small data files that your browser places on your computer or device. A Cookie itself does not contain or collect personal information about you or your use of the web. However, when you visit a website the cookies on your computer or device can enable the website to deliver a more tailored service or experience – for example, by remembering your username or preferences.
5.2 We use cookies in order to remember your preferences and to give you a better user experience by improving our Website and for providing content more accurately suited to your needs. This means we use Cookies in order to remember your movement on and usage of our Website. We do not collect personal data as part of this. We collect this statistical data so we can optimise our Website.
5.3 Want to get rid of cookies or change your Cookie settings? Most browsers automatically accept Cookies. You can prevent Cookies from being stored on your computer or device by setting your browser to not accept Cookies. Some browsers provide a mode where Cookies are always deleted after a visit. This is called InPrivate in Internet Explorer version 8 and newer; Incognito in Google Chrome version 10 and newer; Private Browsing in Firefox version 3.5 and newer; Private Browsing in Safari version 2 and newer and Private Browsing in Opera version 10.5 and newer. The exact instructions for changing your Cookie settings can be found in the ‘Help’ section of your browser. You can delete Cookies already on your computer or device at any time. If you choose not to accept Cookies at all, you can still visit our Website, however, when Cookies are disabled, we cannot guarantee an optimum experience and there may be a content that is not available.
6. Website
6.1 You are permitted to use our Website for your own personal use and to print and download material from this Website provided that you do not modify any content without our consent.
6.2 We take all reasonable steps to ensure that the information on this Website is correct. However, we do not guarantee the correctness or completeness of material on this Website. We shall not be liable for any kind of loss or damage that may result to you or a third party as a result of your or their use of this Website.
6.3 We assume no responsibility for the content of any other websites to which our Website has links and shall not be held responsible or liable for any loss or damage caused or alleged to have been caused by use of, or reliance on, any content, products or services available on such hyper-linked websites. la Concordia may not have control of such websites. The inclusion of any hyperlinks to such other websites does not mean that la Concordia endorses the material on such websites or has any association with the owner thereof.
6.4 We aim to ensure that viruses (or other programs having adverse effects) do not reside on the Website, but we accept no responsibility in relation to this.
